Terms & Conditions - Chris Mee Group

Terms and Conditions

By booking a training course you are agreeing to accept the Terms and Conditions as outlined below;

Please read these Terms and Conditions carefully, if you do not understand any of the T&C contact us at [email protected]

  1. Changes to these Terms and Conditions

We reserve the right to change these Terms and Conditions at any reasonable time. Any changes are effective immediately upon posting to the company website.  Your continued use of the website constitutes your agreement to such Terms and Conditions.

  1. Availability of Training Courses

Any booking for a training course is subject to availability.  We reserve the right to decline any individual or company, or to refuse any booking or access onto any of our training courses.

  1. Payment

Payments can be made online through Visa, MasterCard, PayPal, Amex or Laser.

Individual Bookings Full payment is required at the time of booking to secure a place on the course. Payment can be made by either Credit Card, Electronic Fund Transfer or Cheque.

Company Bookings For new clients, an invoice will be sent to your organisation at the time of booking and full payment should be made a minimum of 21 days prior to the start of the course.  If booking within 21 days of the course start date, full payment must be made at time of booking.

  1. Refund Policy for client companies or individual
  • Full refunds will be given for courses cancelled in excess of 14 days before course start date.
  • Cancellations made 14 days or less will incur the full course fee.
  • No refund will be made to delegates who fail to attend or who do not complete the course.
  • Delegates attending Safe Pass training should be in the training venue at least 15 minutes before the notified course start time. Delegates who arrive 15 minutes late from the notified course start time will not be permitted on the course and all fees will be charged and are not refundable to the client.

Transfers/Substitute of participants

Companies and individuals may substitute participants prior to the start of the course. Course transfers/substitutions requires notification by e-mail to our Training department prior to the course commencement date.  A fee of 20% shall apply where a transfer is required less than 5 days before the course start date.


Course
Cancellation or Rescheduling

Our Training department reserves the right to cancel or re-schedule any course at any time. In the unlikely event of cancellation, as much notice as possible will be given and full fees will be refunded.

We also reserve the right to re-schedule the start times and venues of all courses.  We will give as much notice as possible.  The venues will be as close as possible to the original location.  If the adjusted time or venue does not suit you we will issue a full refund or a free transfer to another equivalent course.

We will not be liable for any costs incurred by the client or delegates in the event of cancellations or rescheduling of any course.

  1. Online Training Courses and Webinars

You will have access to the course material for the duration of the programme.  Once you have logged on to the course, refunds cannot be made.

You will be issued with a username and password to facilitate your log in to the course material.  Your username and password, are personal to you and cannot be transferred to any other person without the prior written consent of the Chris Mee Group.

Should you give your username and password to any other person and in the event that the course material is accessed by a third party to whom you have given your username and password, Chris Mee Group may terminate your subscription without obligation to refund any fees.

Your web connectivity, and quality of same is not the responsibility of Chris Mee Group.  You should ensure that your connectivity, hardware and software are adequate for the purposes of receiving webinars and/or e-learning courses.  Please check these requirements before booking or commencing our courses or webinars as attendee’s technical issues cannot be allowed to delay the commencement of a webinar. Refunds cannot be granted to attendees in such situations.

  1. Liability and Disclaimer

To the extent permitted by law, we provide our website without any warranties or guarantees.  We do not warrant that the website or any of its contents are virus free. While we take security seriously and make every reasonable effort to ensure a safe browsing experience you must take your own precautions in this respect, as we accept no responsibility for any infection by virus or other contamination or by anything, which has destructive properties.

Although we do our best to provide constant, uninterrupted access to the website, we do not guarantee this.  We accept no responsibility or liability for any interruption or delay. The website provides content from other sources and while we try to ensure that material included on our website is correct, we cannot accept responsibility if this is not the case.

To the full extent allowed by law, you agree that Chris Mee Group will not be liable to you for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or relating to our website.  If we are found to be liable to you our liability shall not exceed the course fees.

  1. Use of Material on the Website

For the purposes of this agreement, “material” includes, without limitation, text, video, graphics and sound material, published on the web site. You may download and print extracts from the material and make copies of these for your own personal and non-commercial use only.  You must not reproduce any part of the Site or the material or transmit it to or store it in any other website or disseminate any part of the material in any other form, unless you have received written permission to do so.

  1. Law Jurisdiction

The Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Ireland.

  1. Data Protection

Chris Mee Group Training has a detailed Privacy Policy to clarify how we use, process & protect your personal information in keeping with the EU’s General Data Protection Regulation (GDPR).

Our updated privacy policy includes more details on:

  • the information we collect;
  • how we process this information;
  • how we store data;
  • your data rights.

Read our full Privacy Policy here

  1. Contact Us:

If you have any questions or queries please contact [email protected] providing your name, address and telephone number and details of the training course(s) that you have booked.

Information on Chris Mee Group's response to the Containment Phase of the Coronavirus [COVID-19] Outbreak.Read More
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